Frequently Asked Questions
Where are you based?
We’re based in the United Kingdom.
How long will my order take?
Your order will usually take 2-3 days to dispatch although a lot of orders are dispatched the same day. During busy periods (ie. the run up to Christmas) orders could take a little longer.
Orders are sent via either DPD, Royal Mail or another courier.
Do you have any reviews?
You can view our reviews on TrustPilot: https://uk.trustpilot.com/review/retrocade.co.uk
What payment methods do you accept?
We do not have access to, or store any of your credit card details, the transaction is completed on PayPal’s own website.
Change I change some games?
Please note that it might take a extra week, or more during busy periods for customised orders. There will be a cost involved for customisations. If it’s just a few swaps this starts at £10 extra.